Help Center & Support
Frequently Asked Questions
Have questions about uniforms, sizing, embroidery, or group orders? We've got answers. Explore our frequently asked questions or connect with our Gastonia team for personalized assistance.
Questions? We're Here to Help.
Have a Question About Sizing or Hospital Dress Codes?
Finding the right uniforms shouldn't be complicated. Whether you're shopping for yourself or outfitting an entire team, our Gastonia staff is ready to help. Browse the answers below or give us a call. We'd love to hear from you.
Call Store: (704) 864-3334
Products, Fit & Sizing 4 Questions
What medical uniform brands do you carry?
Pink's Uniforms carries trusted brands including Cherokee, Healing Hands, Med Couture, Barco, Grey's Anatomy, Skechers, and Team Scrubs. Our selection includes a variety of styles, colors, and fits to help you find uniforms that meet your workplace requirements and personal preferences.
How should medical scrubs fit for long hospital shifts?
Your scrubs should allow you to move comfortably throughout your shift without feeling restrictive or excessively loose. Because sizing and fit vary between brands, we encourage you to visit our Gastonia showroom, compare styles, and try on different options before making your decision. Check our Sizing Information Page for specific brand charts.
Do you offer Petite, Short, and Tall inseams?
Yes! We offer scrub pants in a variety of lengths, including petite, regular, and tall options, depending on the brand and style. Our team can help you explore available sizes and find the right fit for your needs. We also carry sizes from XXS through 5XL.
Are your scrubs fade-resistant and machine washable?
Our uniform collections include fabrics designed for everyday comfort, durability, and repeated washing. Care instructions vary by manufacturer, so we recommend following each garment's label to help maintain its color, fit, and appearance.
Custom Embroidery & Monograms 3 Questions
Do you do custom embroidery on-site?
Absolutely! Our professional embroidery is completed in-house at our Gastonia location. From personalized names and professional credentials to company logos and custom designs, we take pride in delivering precision craftsmanship and quality results.
Can I bring in scrubs I already own for embroidery?
AWe welcome inquiries about embroidering customer-provided garments. Bring your item to our Gastonia store, and our team can review the fabric, design, and placement to determine whether it's suitable for embroidery.
What is the typical turnaround time for embroidery?
Turnaround times depend on the complexity of your design, the number of garments, and our current production schedule. Our team will review your project, discuss your timeline, and provide an estimated completion date before work begins.
Mobile Shows & Hospital Accounts 4 Questions
Can Pink's bring a uniform shopping experience to our workplace?
We work with organizations to make uniform shopping convenient for their employees. Depending on your team's needs, we can discuss on-site fittings, group shopping events, and personalized ordering options. Contact us to explore what works best for your organization.
Do you offer group ordering for medical offices and other businesses?
Yes! Pink's works with healthcare practices, businesses, and organizations that need uniforms for their teams. We can help coordinate apparel selections, workplace requirements, custom embroidery, and group ordering to create a professional, consistent appearance. groups@pinksuniforms.com.
Can our organization establish an ongoing uniform program?
Pink's works with organizations seeking a convenient way to manage employee uniform purchases. We can discuss approved apparel, employee allowances, embroidery requirements, and billing arrangements to develop a program that fits your organization's needs. groups@pinksuniforms.com.
Do you offer payroll deduction programs for healthcare employees?
Yes! Pink's Uniforms proudly participates in payroll deduction programs with select healthcare organizations, including CaroMont Health. Eligible employees can purchase approved uniforms and have the cost deducted directly from their paycheck, making uniform shopping simple and convenient.
Not sure if your employer participates? Contact our Gastonia team to learn about available programs and payment options. We're always interested in expanding these partnerships to serve more healthcare professionals..