Privacy Policy & Terms
Our commitment to transparency, data protection, transaction security, and customer rights across all Pinks Uniforms services.
1. Customer Privacy Policy
At Pinks Uniforms ("we," "our," or "us"), we deeply respect the privacy of healthcare professionals, institutional partners, and individual shoppers. This Privacy Policy details how we collect, safeguard, and utilize your personal information when you visit our store in Gastonia, NC, browse our online storefront, or participate in our mobile scrubs sales programs.
Information We Collect
When you place an order, request an embroidery quotation, or join our updates list, we may collect your name, facility or clinic affiliation, professional credentials, billing/shipping address, email address, and telephone number. Payment transaction data is encrypted and processed via PCI-DSS compliant payment gateways; we never store raw credit card numbers on our local servers.
How We Use Your Information
- To fulfill and ship apparel orders, process exchanges, and verify in-store pick-ups.
- To communicate digital proofs and status updates for custom monogramming and embroidery orders.
- To coordinate on-site hospital fittings, department accounts, and employee payroll deductions.
- To deliver optional promotional notifications on brand clearances and Nurses Week specials (with 1-click unsubscribe).
We Never Sell Your Data
We do not sell, rent, lease, or monetize customer data to third-party data brokers or marketing affiliates. Customer data is utilized exclusively for transactions and customer support initiated with Pinks Uniforms.
2. Terms & Conditions of Sale
By accessing this storefront or purchasing products from Pinks Uniforms, you agree to be bound by these Terms and Conditions. Please review them carefully before placing orders.
Product Descriptions & Pricing
We make every reasonable effort to display garment colors, fabric textures, and specifications accurately. However, variations in monitor displays and dye lots from apparel manufacturers (Cherokee, Healing Hands, Med Couture, Barco) may occasionally produce slight tone variations. Prices and availability are subject to change without notice. In the rare event of a typographical pricing error, we reserve the right to cancel or adjust the affected order with prompt customer notification.
Custom Embroidery & Monogramming Terms
Personalized and custom-embroidered garments are tailored specifically to your instructions and cannot be returned or refunded unless our team made a documented spelling, placement, or color error contrary to your approved proof. Please verify all names, titles, and credential letters prior to submitting orders.
Order Cancellations & Modifications
Standard non-embroidered catalog orders may be cancelled or modified prior to packing and shipment by contacting our store at (704) 864-3334 immediately.
Questions Regarding Privacy or Terms?
If you have questions regarding data privacy, order policies, or wish to update your stored contact information, please reach out to our Gastonia compliance desk:
Pinks Uniforms, Compliance Office, 215 S. Broad Street, Gastonia, NC 28052