Customer Service Policy

Exchanges & Store Policy

We want you to feel confident in your purchase. Pink's Uniforms offers exchanges within 30 days of purchase on eligible merchandise.

Our 30-Day Exchange Policy

The Right Fit Matters. We're Here to Help.

Finding the right uniform is important, and we understand that sometimes a different size, style, or color is needed.

Pink's Uniforms accepts eligible merchandise for exchange only within 30 calendar days of purchase. All items must be in new, unworn, and unwashed condition with their original manufacturer tags attached.

Visit our Gastonia showroom at 215 S. Broad Street, and our team will be happy to assist you in finding a suitable replacement.

Professional healthcare uniforms available at Pink's Uniforms
30-Day Exchange Policy

New, unworn, unwashed merchandise with original tags attached.

Visit Our Showroom

In-Store Exchanges

Need a different size, style, or color? Bring your eligible merchandise and proof of purchase to our Gastonia showroom at 215 S. Broad Street. Our team will help you explore available replacement options.

All exchanges are subject to our 30-day policy and merchandise availability.

Store Hours & Directions →

Items Eligible for Exchange

  • ✓ Merchandise purchased within the past 30 calendar days.
  • ✓ Items in new, unworn, and unwashed condition.
  • ✓ All original manufacturer tags must remain attached.
  • ✓ Proof of purchase is required.

Items Not Eligible for Exchange

  • ✕ Garments that have been worn, washed, altered, or hemmed.
  • ✕ Items with removed or missing manufacturer tags.
  • ✕ Merchandise showing stains, odors, pet hair, or other signs of use.
  • ✕ Custom embroidered or personalized merchandise, except where Pink's has made an error.
  • ✕ Final-sale or clearance merchandise designated as non-exchangeable.
  • ✕ Merchandise purchased more than 30 days ago.

Exchange-Only Policy

Pink's Uniforms offers merchandise exchanges on eligible purchases within 30 calendar days. We do not offer refunds or returns for store credit.

If the replacement merchandise is priced higher than the original purchase, the customer is responsible for paying the difference at the time of exchange.

If the replacement merchandise is priced lower than the original purchase, the remaining balance will be issued as a Pink's Uniforms store credit for future purchases.

Exchanges are subject to merchandise availability. This policy does not limit any rights or remedies available under applicable law.

Have Questions About an Exchange?

We're happy to help. Contact our Gastonia team before visiting if you have questions about your purchase or exchange eligibility.

Call Pink's Uniforms